16 Dartmouth Drive
Rancho Mirage, CA 92270




The order form on this site is secure and will deliver your information to us safely and swiftly.

When you find an item you want, just click the "ADD TO CART" button. The item will be waiting in your shopping cart when you're ready to check out.

When you're ready to check out, just click the "CHECK OUT" button. It'll take you to your shopping cart.

Feel free to add, subtract and change the quantity of any of the items in your shopping cart. The total amount listed on the shopping cart does not reflect tax or shipping costs. Those will be figured out by us and emailed to you as soon as we receive your order.

To place your order, just click the "COMPLETE ORDER" button. You will be taken to our secure order form. Fill out the information required and click the "VERIFY ORDER" button. Double-check that the information is correct and then click the "Submit Order For Processing" button, and that's it.

We will send you an email within 24 hours verifying that we received your order, that the items are available to be shipped, and letting you know the shipping cost and tax (if applicable.)

If you prefer to call us, our phone number is 323-953-6490.

We are in Los Angeles, California, and are available for phone calls from 10am to 6pm, daily, Pacific Time Zone. If you are unsure of the time difference between you and us, check the front of your White Pages Telephone Directory for a time zone chart.

Our email address is


We accept most major credit cards American Express, Discover, Mastercard, VISA and PayPal -- as well as personal and bank checks, and money orders. We prefer you not send cash. All payments sent need to be payable on a US bank.

For those customers paying by check or money order, our policy is to hold an item 7 days while awaiting payment. Our mailing address is Joe's, 5163 Franklin Avenue, Los Angeles, CA 90027.


We don't see shipping costs as a profit center, so your shipping cost is calculated by us order by order, based on size, weight and value. We've been unable to figure out a way to have the computer automatically figure your shipping cost in a way that doesn't overcharge or undercharge you.

Once you place an order, we'll get back to you within 24 hours (usually in just an hour or two) to let you know the exact shipping/insurance cost of sending your order to you.

(If you do not hear from us within 24 hours, please contact us again rarely, and for reasons only a computer would understand, an order won't reach us.)

For US orders, we prefer to ship by United Parcel Service (UPS), unless it's much cheaper to send by the United States Postal Service (USPS) Typically, an order for one never-removed-from-box doll costs about $13. Each additional doll would be $1. For an order consisting of an inexpensive loose outfit or accessory, shipping could be as low as $3.00.

For overseas customers, we ship airmail via the United States Postal System, unless you request a different carrier. USPS is usually much cheaper than Fedex, UPS, DHL, etc. There are some countries where we will only ship via USPS Express Mail (EMS).

For those customers paying by check or money order, our policy is to hold an item 7 days while awaiting payment.


We are happy to offer layaways on orders of $50 or more.

Usually, we require half the amount down and the remaining half 30 days after the order is placed. But this is not written in stone. Let us know what you have in mind. Our Mothers say we're very reasonable. Once a layaway is started, any monies you've paid are not refundable if you decide not to complete the layaway.


We are always happy to take pre-orders.

Because Mattel, Integrity and Robert Tonner sometimes make very few of an item, we encourage pre-orders since an item can sometimes sell out in a matter of weeks. If you pre-order with a credit card, we don't require a deposit. The full amount plus shipping is only charged to your credit card when the item arrives here and is ready to ship to you. If you'll be paying by Paypal, check or money order, we ask for a nominal 10% non-returnable deposit.


You are free to return any merchandise -- other than NRFB ITEMS, PEOPLE-SIZED CLOTHING, NEW BOOKS, MAGAZINES, or LAYAWAY ITEMS -- within 5 days of your receipt of the package IF THE ITEM IS NOT AS DESCRIBED.

The purchase price will be refunded, but you must give us a call or send us an email to let us know the item is on its way back. If an item is being returned for any reason other than it not being as described, there will be a 5% restocking fee.


NRFB Never Removed from Box
NRFP Never Removed from Package
MIB- Mint in Box
MIP Mint in Package
MOC Mint on Card
M Mint like it just came out of the box
NM Near Mint most stiffness still in garment doll/item not played with
EX Excellent played with, but a lot of life still there; no problems, unless specified
VG Very Good played with a lot, but not dead yet; may need cleaning or minor sewing repair
G Good this was some child's favorite doll or piece of clothing; has visible problems
F Fair dead, but there's something useful about it
P Poor dead and buried, but there's something useful about it
o/w otherwise
s/s swimsuit
w/ - with
w/o without